Higher One: Customer Identification Program (CIP)

Customer Identification Program (CIP)

Due to federal regulations, all financial institutions, including Higher One, are required to properly identify each of its account holders.

Acceptable forms of photo identification are unexpired government-issued documents. Valid documents include:
  1. Driver's License
  2. Passport (showing the passport number and country of origin)
  3. State ID
  4. Permanent Resident Alien Card
  5. U.S. Issued Visa
  6. Certificate of U.S. Naturalization
  7. Mexican Consular Card
Driver's License Passport

For your convenience, we have created several ways for you to verify your identity.

To verify your identity...

Mail Options

To verify your identity please provide Higher One with an enlarged photocopy of a government-issued photo ID that displays the issuing agency, issue date (if applicable), expiration date, document identification number, date of birth, your name and your photo. Please download our easy CIP Processing Form and follow the instructions to send this information to Higher One in one of the following ways:

  • Place your photocopy in an envelope and mail your ID documentation to:

    Higher One
    Attn: CIP
    105 Munson St
    New Haven, CT 06511

  • There are no communication boxes on campus, please mail to Higher One directly.

If you feel you are unable to provide Higher One with this information, you should contact Higher One Customer Service.