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Customer Identification Program (CIP)
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Due to banking regulations, all banks, including Higher One, are required to properly identify all of their account
holders. To verify your identity an acceptable form of identification should be provided to Higher One.
Acceptable forms of identification are unexpired government-issued documents. Valid documents include:
- Driver's License
- State ID
- Military ID
- Valid passport (showing the passport number and country of origin)
- Other government-issued photo ID
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For your convenience, we have created several ways for you to verify your identity.
To verify your identity...
Send Your Documentation to Higher One Directly
To verify your identity please provide Higher One with an enlarged photocopy of a government-issued photo ID that displays the issuing agency,
issue date (if applicable), expiration date, document identification number, date of birth, your name and your photo. Please download our easy CIP Processing Form and follow the instructions to send this information to Higher One in one of the following ways:
- Fax it to 1-866-753-9180.
- Place your photocopy in an envelope and mail your ID documentation to:
Higher One
Attn: CIP
25 Science Park, Box 201
New Haven, CT 06511
You can also drop off an envelope at the communication box on campus, located next to the Higher One ATM, first floor of the Student Commons Building (SCB), outside of the open computing lab and adjacent to the Campus Security Main Station .
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If you feel you are unable to provide Higher One with this information, you should contact Higher One Customer Service.
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